Warranty & Limitation of Liability
All products are sold by Plustar with their respective manufacturers' warranties. Please note that warranty periods and terms vary by manufacturer. Customer is responsible for determining whether product is a suitable fit for their particular purpose and application.
Standard Manufacturer Warranty:
User is responsible for determining whether the product is fit for a particular purpose and suitable for user's method of application. Typical Physical Properties are not recommended for specification purposes.
Technical Data: All physical properties, statements, and recommendations are based either on tests we believe to be reliable or our experience, but they are not guaranteed. Manufacturer recommends each user determine the suitability of the product for the intended use.
Warranty and Limited Remedy: THE FOLLOWING WARRANTIES ARE MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY, THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTY ARISING OUT OF A COURSE OF DEALING, A CUSTOM OR USAGE OF TRADE:
Manufacturer warrants its tapes will be free from defects in materials and manufacture. If a tape is proved to be defective, then the exclusive remedy and Manufacturer's sole obligation shall be, at Manufacturer's option, to replace the quantity of the tape which is proved to be defective or to refund the purchase price.
Limitation of Liability: Manufacturer and seller shall not be liable for direct, indirect, special, incidental or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability or any other legal theory.
The foregoing Warranty and Limited Remedy and Limitation of Liability may be changed only by a written agreement signed by authorized officers of Manufacturer and seller.
Plustar Merchandise Return
An authorized RMA must be issued before any returns or refunds will be issued. Before returning any material please contact Customer Service at 877-389-6637 for an RMA. RMA's must be requested within 20 days from the date of shipment. Custom or special-order goods are non-returnable unless they are determined to be defective. All boxes and supplies must be returned in full case quantities, in original packaging, and in "as new" saleable condition. Customer is responsible for shipping charges on returns unless return was due to a Plustar error. RMA is valid for 30 days from date of issue to customer. Returned material will be subject to a re-stocking fee up to 25%.